Managing Programs and Technology

Lab Rules and Procedures

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Rules, policies, procedures, and codes of conduct use in Josephinum Computer Learning Center, part of the Archdiocesan Housing Authority of Catholic Community Services of Western Washington.

Computer Lab Rules

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Lab Rules and Procedures from Heritage House at the Market in Seattle.

Planning and Decision Making

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A technology plan is a lot like a strategic plan or a project plan. It’s a formal mechanism for helping you to see where you’ve been, where you are and where you’re going. Technology planning is especially vital because bad decisions in this area can cost so much in terms of wasted spending and...

Communication and Partnerships

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Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word...
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Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word...

Buying and Deploying Technology

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Even if you follow the technology industry, keeping up with every change in processor speed and every new software feature is a big challenge. While we can’t take the complexity out of the buying process, we can provide a few questions and answers to help you focus your research. Created by...

Maintaining and Sustaining Technology

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In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do...
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In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do...

Networking and Security

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Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose...
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Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose...

Recipes for a 5-Star Library

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In this guide you’ll find all the ingredients you need to install a wireless network, solve issues of printing and time management, and implement a laptop checkout program. Created by TechSoup for Libraries.

Small and Rural Libraries

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A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about...
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A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about...

CTC Staffing Resource Calculation Table

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A table to assist you in planning how much time and who is allocated to run classes, manage, do outreach and evaluation or tech support for a public computing center. Developed by the City of Seattle Community Technology Program.

Sample flyer for Computer Repair Clinic

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A flyer for a computer repair clinic for the public. From RecTech and the Seattle Community Technology Program.

Computer Lab Manager Job Description

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Sample computer lab manager job description. Originally from Horn of Africa Services in Seattle